Privacy policy

Last updated: October 28, 2026

This policy explains how SANCHO collects, uses, and shares personal information when you browse, shop, or contact us at sanchoclothing.com. Questions or privacy requests: sancho@sanchoclothing.com.

What we collect and why

We collect contact and shipping details, payment and order information, account details and preferences, and messages you send us. We also collect device, browser, IP address, and browsing or shopping activity through cookies and similar technologies. Information comes from you, your device, Shopify, and providers that support our store.

We use this information to process payments, make and deliver orders, manage accounts and returns, provide support, prevent fraud, meet legal obligations, and improve and personalize shopping. We also use it for marketing and relevant advertising, subject to your choices and applicable consent requirements.

Who receives information

We share information with Shopify and providers that help with payments, print-on-demand production, fulfillment, delivery, technology, analytics, and customer support. Marketing partners may receive information for advertising. We may also disclose information with your permission, to meet legal requirements, protect rights and safety, or as part of a business transfer.

Shopify hosts our store and processes information to operate and improve it. Shopify's enhanced services use information about your interactions with our store, other merchants, and Shopify for personalization, analytics, and advertising. This may count as “sharing” or “targeted advertising” under certain privacy laws. See Shopify's Consumer Privacy Policy and Privacy Portal for Shopify's practices and choices.

Cookies, ads, and email choices

Shopify and marketing partners may collect information about your activity over time and across websites. Use our Your Privacy Choices page to opt out of sale or sharing for targeted advertising where available. Where applicable, we honor Global Privacy Control for your browser and device, and for an associated Shopify account when identifiable. We do not respond to other “Do Not Track” signals.

You can manage cookies in your browser and any cookie controls shown on our site; blocking cookies may affect store features. Unsubscribe from marketing emails using the link in those emails. Order and account messages may continue.

Your privacy rights

Depending on where you live, you may have rights to access, correct, delete or cancel, or receive a copy of your information; object to or restrict processing; withdraw consent; or opt out of sale, sharing, or targeted advertising. Email us to exercise rights, complain, or appeal a decision. Describe your request and the email you used with our store.

We may verify your identity and an authorized agent's permission. We will respond within legally required timeframes, subject to applicable exceptions, without discrimination for exercising your rights. You may also complain to your local privacy authority.

Retention, security, and international processing

We retain information as needed for orders, accounts, legal obligations, disputes, and enforcing agreements. No security system is guaranteed. Please do not email payment card details.

Shopify and other providers may process information outside your country. For transfers from the EEA or UK, we rely on applicable adequacy decisions or recognized safeguards such as standard contractual clauses.

Our store is not intended for children. Parents or guardians can contact us to request deletion of a child's information.

Policy changes

We post changes here, update the date above, and provide additional notice when legally required.